How to make a chatbot that learns from responses: best practices

A chatbot is a program or software application that automates conversations and interacts with customers online rather than providing direct human assistance.

There are two types of chatbots: rule-based bots and AI/ML (artificial intelligence/machine learning) based chatbots.

Rule-based chatbots

Rule-based chatbots, also called decision-tree bots, work on pre-defined rules. These chatbots provide responses or solutions based on a series of pre-defined … Read more 


Webhooks vs API – Pros and Cons in Chatbot Setup

Before coming to a conclusion on which one is better, an API or Webhooks, let’s discuss the pros and cons of APIs and Webhooks in detail.

What is an API?

An Application Programming Interface (API) is a software intermediary that helps to communicate between computers or applications. 

APIs accept information/instruction, communicate the same to a computer or application, retrieve data, interpret … Read more 


Enrol Release Notes – Ver.1.0.4

The latest version of Enrol (ver.1.0.4) has been released with lots of added features and improvements.
An upgraded version of Enrol is now available with an easily noticeable quick launch popup which can grab the attention of anyone who visits your webpage.
You may also enable URL-based messages that are relevant to each button or a page.
The following features have … Read more 


Enrol Release Notes – Ver.1.0.3

We upgraded the chat platform recently, with lots of performance and design improvements.
The chatbot widget is redesigned with the latest theme and there is a noticeable improvement in speed and agility. Also, the latest upgrade has helped to enhance the functionalities and provide an entirely new experience for the users.
A new calendar component is also added to the … Read more 

Create a chatbot in minutes
You don’t have to be a programmer to build a chatbot for your website.

Just log in and create, train, and publish your very own chatbot using enrol’s customised response scenarios, industry settings, and AI learning algorithms in just a few simple steps.