Low Setup Fee,
Simple Pay-Per-Use Token Plan

Tokens are the building blocks of natural language processing. Tokenisation is a way of separating a piece of text into smaller units called tokens.

When interacting with a chatbot, the words used in the conversation are split into smaller units called tokens. This breakdown helps the chatbot process and understand the input more effectively.

However, these tokens are not cut up exactly where the words start or end - tokens can include trailing spaces and even sub-words.

Yes, additional tokens can be purchased in increments of 1 million.

You can easily see how many tokens are consumed on the metrics page. In addition, you will be notified when the consumption reaches 90% of the total credits.

You can check token usage easily on the metrics page. You'll also be alerted once the token consumption reaches 90%.

Once token credits are used up, the chatbot won't reply to your customers or prospects. Buy extra tokens early to avoid this. No new tokens in 3 months lead to account expiry.

To reactivate an expired account, you must pay the setup fee again at the current rate.

Yes, tokens used during testing are deducted from your total allocated tokens.

Our pricing is a unique, one-time set-up fee with a pay-per-use model that offers excellent value without monthly commitments. However, to make an accurate comparison with other chatbot platforms, we recommend reviewing their pricing directly to assess which best suits your needs.

Unfortunately, we do not offer a money-back guarantee for Enrol. However, you can sign up for a 7-day free trial and subscribe only if you are satisfied with the results.

If you exceed the usage limits of your pricing tier, we'll send you a reminder and provide a soft limit for up to 5% overage. However, your chatbot messaging may be interrupted if you choose not to upgrade or opt for a custom plan.

Our process is thorough and tailored to reflect your business accurately. Firstly, we dive deep into studying your business by gathering content directly from your website and any documents you provide to us. Then, we curate rich content that aligns with your brand's tone and message. Finally, we personalise and train the chatbot in the tone and manner that best suits your business's communication style. All you need to do is provide us with all necessary content in PDF, Doc, or similar formats. Remember, chatbot building is handled on a first-come, first-served basis, so timely submission is key!

Yes, we offer a 7-day trial of Enrol to allow you to explore our chatbot platform and its features before making a commitment.

No, there are no hidden fees associated with our Enrol plans. Our pricing is transparent, and you'll only be charged based on the plan and features you select.

Our pricing is competitive (1/10 of the price) and offers excellent value for the features and customisation options we provide. However, to make an accurate comparison with other chatbot platforms, we recommend reviewing their pricing directly to assess which best suits your needs.

We accept debit and credit card payments (Visa, MasterCard, American Express). You can choose the option that suits you best during the checkout process.

Yes, customer support via email is included with all our plans. Additionally, we provide resources such as blog posts, articles, and videos to assist users in navigating the Enrol platform. We've designed the platform user-friendly, so no special training is typically necessary.

We do not have plans to raise prices, but we may occasionally review them due to unforeseen circumstances. If changes are made, we will consider grandfathering our esteemed subscribers to provide an extended period under the existing pricing. However, the future remains uncertain, and adjustments may be necessary.